Terms of service

Welcome to Bayleep. These Terms of Service set out the rules and regulations for using our Shopify website and purchasing our products across Europe. By accessing or purchasing from Bayleep, you agree to these Terms.

1. General Conditions & Business Details

  • Store Name: Bayleep

  • Website: https://bayleep.com/

  • Contact Email: afzal.ecommerce@gmail.com

By using our site, you confirm that you are at least the age of majority in your country of residence or have parental consent to use this site.

2. Pricing and Taxes (EU/UK Specifics)

  • VAT / Sales Tax: All prices displayed on our website are inclusive of Value Added Tax (VAT) where applicable, based on the customer's shipping address in accordance with EU/UK cross-border tax rules.

  • Currency: Prices are displayed in [EUR / GBP / your local currency].

  • We reserve the right to modify prices at any time, but price changes will not affect orders already placed and confirmed.

3. Orders and Contract Formation

  • Placing an item in your shopping cart does not constitute a binding contract. A contract between you and Bayleep is only formed when you receive an Order Confirmation email from us.

  • We reserve the right to cancel or refuse any order in cases of suspected fraud, stock unavailability, or obvious pricing errors.

4. Shipping and Delivery

  • Delivery times and fees are calculated at checkout based on your delivery destination within Europe.

  • Estimated delivery dates are non-binding estimates. If delivery is delayed beyond 30 days from order confirmation, you have the right to cancel the order for a full refund.

5. Statutory Warranty (2-Year Guarantee)

Under EU law, all products sold by Bayleep come with a 2-year statutory guarantee against faulty goods or goods that do not look or work as advertised. If a product breaks or shows a defect through normal use within 2 years of delivery, you are entitled to a repair, replacement, or refund.

6. Governing Law & Dispute Resolution

  • Governing Law: These terms are governed by and construed in accordance with the laws of [Your Country/Member State], without prejudice to any mandatory rights guaranteed to consumers in their home EU country.

  • Alternative Dispute Resolution: If you have a dispute that cannot be resolved directly with our support team, EU consumers can submit complaints to the European Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr.

7. Contact Information

Questions regarding the Terms of Service should be sent to us at 
afzal.ecommerce@gmail.com.